We designed these a year ago, the Caramel Candy are a first to a new collection that we're bringing to you very soon. Introducing a new detail to the Espadrille design, with the glitter backs finished off with a leather pipe trim and not to mention a double rope sole! J&G x

 

Jenn & Gems note: These were specifically designed for maximum fabulousness, truly unique and eye catching! These are however a fashion sandal for that wow factor but don’t necessarily have the same comfort as a traditional avarca.

 

Upper: Nubuck Leather

Inner: Leather

Sole: Flat non-flex Synthetic/Rope

NOTE: WE DO NOT RECOMMEND TO GO DOWN A SIZE.

Please refer to our size guide.

 

We have done the best to display as accurately as possible the colours of the products shown on our site.

Colours may vary due to the differences in dye lots. And the colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

 

SIZING

Womens Size Conversion Chart 

We recommend buying your Palmaira's quite snug as the leather softens and does give after a couple of wears.

If you are in between sizes you may be best to go down a size in our flat traditional avarcas unless you have a wide foot. Our espadrilles and wedges are a tighter and narrower fit. Please read our individual descriptions. 

Our sandals are all lovingly handmade therefore each pair is unique and will vary in sizing slightly, please use our size chart below as a guide only. If you are unsure please get in contact as we are happy to help.

WOMENS:

AUS	EURO		WIDTH
5	36		9.6cm
6	37		9.8cm
7	38		10cm
8	39		10cm
9	40		10.4cm
10	41		10.5cm
11	42		10.5cm
12	43		11cm
13	44		11cm

 

RETURNS

Please follow the link to submit your return:

 https://palmaira.myreturnscenter.com/

Returns

We are happy to refund within 30 days of purchase on full price items only. If we are running a promotion these are eligible for a refund. Minor Imperfections are not eligible. 

We know you will be eager to try your new foot candy on but please take care to ensure you keep them in good condition & with the original packaging in the event you may want to return or exchange your Palmaira's. Please ensure they are re-packed the way they arrived & with care in order to maintain the original shape. If they are not resalable or received by Palmaira Sandals Australia in the original condition they will not be accepted. 

You may return your product to Palmaira Sandals Australia ONLY for a full refund of the purchase price (excluding delivery costs). Products must be returned to us within 30 days of purchase with completed returns slip.

Please note that all returns are delivered to our logistics warehouse & are then forwarded to Palmaira for processing. Therefore please expect a 2-3 day delay between the time your tracking information says "Delivered" and your return being processed. 

Sandals must be returned in an unworn state with tags.

All of our sandals are covered by a 3 month warranty. Any damage to the sandals outside of the warranty period will not be deemed as a manufacturing fault.

We can only refund the credit card originally used for payment.

For goods received that are faulty and unworn, please email us at enquiries@palmairasandalsaustralia.com stating the order number and nature of the problem.

We will only refund postage costs up to the amount of a 3kg satchel-$13.80

Exchanges

We are happy to exchange within 30 days of purchase on full price items only. If we are running a promotion these are eligible for an exchange. Minor Imperfections are not eligible. 

Returned items must be returned to us unworn and in their original condition with tags.

Please note Palmaira Sandals Australia will cover the cost of ONE exchange only per order. Any additional exchanges per order must be paid for by the customer. 

Unless we have sent you damaged or faulty goods we regret that delivery costs cannot be refunded to you.

We recommend that you return your sandals via a guaranteed delivery service, and/or obtain a proof of postage as we cannot be held liable for any goods lost in transit to us. The items are your responsibility until they reach us.

PLEASE KEEP A RECORD OF THE TRACKING NUMBER ONCE YOU HAVE SENT THE SANDALS AS WE WILL NOT TAKE RESPONSIBILITY FOR LOST/ DELAYED PACKAGES.

Please note: Due to a high volume of orders we receive daily, we are unable to manually put aside exchange.

On receipt of goods you will be notified via email with a credit note in the form of a Gift Card to the value of the original price paid.

Minor Imperfections

Please choose carefully when purchasing from our 'Minor Imperfections' collection, as they are not eligible for a refund or exchange.

All our sandals are lovingly handmade. This sometimes results in a few flaws, or imperfections in the leather.

Leather is a natural product and as such, bares all hallmarks of its origin. Unique and individual markings may appear on a hide and should not be considered as defects. Instead they give the leather a unique identity.

Other reasons for imperfections could include, but not limited to, glue marks or scratches. As such these sandals are sold at a discounted price. 

If you have any questions about this collection, please email enquiries@palmairasandalsaustralia.com